Shipping policy


Shipping Policy

A Legal Disclaimer

Shipping Policy
Effective Date: 10/28/2025
At Low-Tox Living Co., we’re committed to getting your clean, healthy living essentials to you as quickly and safely as possible.

Where We Ship
We currently ship within the United States only (including all 50 states and U.S. territories).

Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays). You’ll receive a shipping confirmation email with tracking information once your order has been sent out.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on the size and weight of your order.
Estimated delivery times:

  • Standard Shipping: 3–7 business days after processing

  • Expedited Shipping (if available): 2–3 business days after processing

 
Please note: delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

Subscription Boxes
Subscription boxes ship on a quarterly schedule. You’ll receive an email notification each time your box is on its way.

Shipping Carriers
We primarily ship via USPS and UPS, depending on the best available rate and delivery timeline.

Order Issues & Damages
If your package arrives damaged or something is missing, please email us at lowtoxlivinghq@gmail.com within 7 days of delivery. Include your order number and photos, and we’ll make it right.

Incorrect Address or Delivery Issues
Please double-check your shipping address before placing your order. We’re not responsible for lost packages due to incorrect addresses or delivery errors made by carriers, but we’ll do our best to help you locate your order.

Returns
For details about returns or exchanges, please see our Refund Policy.