Terms of service

Our Commitment

Low-Tox Living Co. – Terms & Conditions
Effective Date: 10/28/2025
Welcome to Low-Tox Living Co.! By accessing or purchasing from our website (www.lowtoxlivingco.com), you agree to these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree, do not use our Site or make a purchase.
1. Overview
Low-Tox Living Co. (“we,” “us,” or “our”) provides clean-living subscription boxes, products, and educational content. These Terms govern your use of our website, purchases, subscriptions, and related services.
2. Use of Our Site
You agree to use this Site only for lawful purposes and in a way that does not infringe on the rights of others. You may not copy, modify, distribute, or exploit any content from this Site without our written permission.
3. Products & Descriptions
We strive to provide safe, non-toxic products. However:

  • All products are provided “as is”. We make no guarantees regarding health benefits, effectiveness, or safety.

  • Customers are responsible for reading labels, checking ingredients, and considering personal allergies or sensitivities before use.

  • Actual products may vary from images due to seasonal availability, supplier updates, or other factors.

  • We reserve the right to modify or discontinue products at any time without notice.

4. Orders & Payment

  • Prices are in U.S. dollars, and payment is due at checkout via third-party providers.

  • We reserve the right to refuse or cancel any order suspected of fraud, unauthorized activity, or pricing/stock errors.

  • Low-Tox Living Co. is not liable for payment processing errors caused by third-party providers.

5. Subscriptions

  • Subscriptions are billed automatically quarterly and will renew unless canceled before the next billing cycle.

  • Customers are responsible for maintaining accurate account information.

  • No refunds are issued for missed shipments or unclaimed boxes.

  • If a subscription is canceled prior to completing a full year (four quarterly boxes), a one-time fee of $9.99 will be charged.

  • You may manage, modify, or pause your subscription through your account or by contacting support at lowtoxlivinghq@gmail.com before your next billing date.

6. Shipping

  • We ship within the United States & Canada only.

  • Shipping timelines, rates, and carriers are detailed in our Shipping Policy.

  • Once a package is shipped, ownership and responsibility transfer to the carrier.

  • Low-Tox Living Co. is not responsible for carrier delays, lost packages, incorrect addresses, or weather-related issues.

7. Returns & Refunds

  • Most products are final sale due to the personal care nature of our items.

  • Refunds are only provided as outlined in our Refund Policy.

  • We are not responsible for customer dissatisfaction or improper product use.

8. Intellectual Property
All website content—including text, images, logos, graphics, and designs—is the property of Low-Tox Living Co. and protected by copyright laws. You may not reproduce or use our content without written permission.
9. Medical & Health Disclaimer

  • Our products and content are for educational purposes only and are not a substitute for professional medical advice.

  • Consult your physician or healthcare professional before making changes to your health or wellness routine.

10. Limitation of Liability

  • In no event shall Low-Tox Living Co., its directors, employees, or affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages, including loss of profits, personal injury, or illness resulting from the use of our products, subscriptions, or website content.

  • By using our products, you accept full responsibility for any reactions, injuries, or damages.

11. Indemnification
You agree to indemnify, defend, and hold harmless Low-Tox Living Co., its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of our products, subscriptions, or website

  • Any allergic reactions, personal injuries, or health issues

  • Violation of these Terms  

12. Privacy
Your privacy is important. Please review our Privacy Policy to understand how we collect, use, and protect your information.
13. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting, with the Effective Date updated accordingly.
14. Governing Law
These Terms and any disputes are governed by the laws of the State of California, without regard to conflict of law principles.
15. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, acts of God, pandemics, labor disputes, or shipping interruptions.
16. Contact Us
Questions about your subscription, products, or these Terms? Contact our support team at: lowtoxlivinghq@gmail.com